Admission and Discharge
When to Arrive at the Hospital
The night before your admission, you will call a number that was given to you by either your physician or during pre-admission testing. You will be told when to arrive and where to go. On the day of surgery you will go directly to your assigned surgery unit. It is important that you arrive on time. The admitting process will occur when you arrive.
About Health Insurance
A member of the Admitting staff will go over your insurance before or at the time of admissions. On or before admission, you will be asked to pay in full for estimated charges not covered by your insurance. The hospital accepts cash and major credit cards for payment.
Discharge
When your physician tells you that you are ready to go home, the nurses will discuss ongoing care with you. If any prescriptions are required, they will be given to you on the night before discharge. You have the right to receive a written discharge plan that describes the arrangements for any future healthcare that you may need after discharge. You may not be discharged until the services required in your written discharge plan are secured or determined by the hospital to be reasonably available. You also have the right to appeal this discharge plan.
Questions?
If you have questions about the application of health insurance coverage, call the Admitting Office at (212) 746-4250 (internal number: 6-4250). If you have questions about billing, please call Patient Accounts at (866) 252-0101.
Contact Us
For your convenience, we offer several options for scheduling an appointment.
Request an Appointment Online.
Phone
(866) 426-7787
(212) 746-4684
Office Hours
Monday - Friday, 9:00 AM to 5:00 PM
Emergency Department,
NewYork-Presbyterian/Weill Cornell
(212) 746-5026
